At The Palatial Homes, we are committed to protecting the privacy and security of our guests. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our property or use our website.
Information We Collect
We may collect personal information that you provide to us, including but not limited to:
- Full name, email address, and mobile number.
- Identity proof (Aadhar/Passport) as required by local hospitality regulations.
- Payment details for booking confirmation and billing.
- Travel details, check-in/out times, and special preferences.
How We Use Your Information
Your information is used solely for the purpose of providing you with a premium and personalized hospitality experience:
- To process, confirm, and manage your reservations.
- To maintain internal records for security and regulatory compliance.
- To communicate essential stay details or respond to your inquiries.
- To improve our services and facilities based on guest feedback.
Data Protection
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. Your information is stored on secure systems and is only accessible by authorized management for official business purposes.
Contact Us
If you have any questions about our privacy practices or wish to update your information, please reach out to us at praveenchandhok@gmail.com.